APPLICABLE LAW AND ARBITRATION

The present conditions of use are governed by the applicable Spanish legislation in matter. To resolve any controversy or conflict arising from these conditions of use, the parties submit to the jurisdiction of the courts of the city of Valladolid.

ACCESS AND STAY ON THE WEB. OUR CONTENTS

The Clients and Users are fully responsible for their conduct, when accessing the information on the Web, while they are browsing it, as well as after they have accessed it. As a consequence of the foregoing, Clients and Users are the only ones responsible to Rosa Galo Artesanía Infantil and third parties of: - The consequences that may arise from the use, for purposes or effects that are unlawful or contrary to this document, of any content on the Website, whether or not developed by Rosa Galo Artesanía Infantil, published or not under its name officially. - As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or impair the website or its services or prevent normal enjoyment by other Users

Rosa Galo Artesanía Infantil reserves the right to update the contents when it deems appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as denying access to the Website to Clients and Users. misuse of the contents and / or breach any of the conditions that appear in this document Rosa Galo Artesanía Infantil informs that it does not guarantee: - That the access to the Web and / or to the Web of link is uninterrupted or free of error - That the content or software to which Clients and Users access through the Web or the linking Webs does not contain any error, computer virus or other elements in the contents that may produce alterations in their system or electronic documents and files stored on your computer system or cause other damage - The use of the information or content of this Web or link Webs that Clients and Users could make for their personal purposes The information contained in this web page must be considered by the Clients and Users as informative and guiding, both in relation to its purpose and its effects, which is why: THE COMPANY does not guarantee the accuracy of the information contained in this Website and therefore does not assume any responsibility whatsoever for possible damages or inconveniences for Users that could arise from any inaccuracy present on the Website. These General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the site www.rosagalo.com (hereinafter "the Website"), of which Rosa Galo Artesanía Infantil (from now on THE COMPANY) is headline. Through its website www.rosagalo.com, THE COMPANY provides information about its products and offers the possibility of its acquisition. Due to the content and purpose of the Website, people who want to benefit from their services must have the status of "Customer", which is acquired by completing the registration form and following the steps that THE COMPANY subsequently communicates via email. The condition of Customer implies adherence to the Terms of Use, the version published at the time the Website is accessed.

In any case, there are pages of the Website accessible to individuals or legal entities that fail to register or initiate a product purchase (hereinafter, "Users"). In this sense, Users who access these parts of the Website agree to be subject to the terms and conditions set forth in these General Conditions, to the extent that this may be applicable to them. THE COMPANY wants to inform its Clients and Users that the territory in which it accepts and distributes orders is the one comprised by Peninsula, Portugal and Andorra (Hereinafter, the "Territory"). If a user is interested in receiving an article outside the territory of the Peninsula, Andorra and Portugal, he should contact THE COMPANY through the contact form or by sending an email to pedidos@rosagalo.com and we will inform him about the cost of the expenses of Shipping The prices of the products displayed on the website www.rosagalo.com, of Rosa Galo Child Crafts, include the Value Added Tax (VAT). However, these prices do not include the expenses corresponding to the shipment of the products, which are detailed separately and must be accepted by the customer.

If a problem arises during the purchase you can send us an email to info@rosagalo.com, a message from our CONTACT section form, or phone +0034 983620651 (From Monday to Friday during business hours). Only articles are sent in perfect condition, checked by me personally, but if, exceptionally, you get an erroneous garment or a defect you have 24 hours., To notify by email, and 7 calendar days, to proceed with the return. The customer of Rosa Galo Artesanía Infantil undertakes at all times to provide accurate information about the data requested in the user registration forms or order fulfillment, and to keep them updated at all times. The client undertakes to accept all the provisions and conditions contained in these General Contracting Conditions, understanding that they reflect the best possible service will for the type of activity developed by Rosa Galo Artesanía Infantil The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual schedule of delivery of goods (Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 16 p.m. 00 to 18:00). In case of breach by the customer of this obligation, Rosa Galo Artesanía Infantil will not have any responsibility for the delay or impossibility of delivery of the order requested by the client. (See also "delivery") All orders placed on this website or through the "off-line" mode must be destined for personal use, either your own or that of the recipients for whom you purchase the products, as a gift.

If you are professional and interested in our products, you can contact us at info@rosagalo.com   Rosa Galo Artesanía Infantil reserves the right to reject any order at its sole discretion.   The availability of the articles is subject to the availability of each manufacturer. The colors of the articles may differ somewhat from the colors presented on the web If the item you are looking for is out of stock or you can not find it, do not hesitate to contact us. We also work on request. The purchase data will be available and can be viewed at www.rosagalo.com in the "My account" section   All items are subject to change without notice. All "non-handicraft" products include the manufacturer's official warranty, which, in addition to manufacturing defects, also covers possible failures during said guarantee period and in the legally established terms, being by law a period of two years from of the date of purchase. Deficiencies caused by negligence, bumping, use or improper manipulation, unsuitable voltage, incorrect installation not carried out by the authorized Technical Service when appropriate, or materials subjected to wear and tear due to their normal use are not included. For more information on how to make the guarantee effective, contact us by phone or send us an e-mail (you will find them on our contact page). Always have your purchase invoice on hand and indicate the order number, item and billing information. Anyway, do not be left with doubts and if you want to know exactly the date on which you can receive your order, contact us and we will be delighted To make your claim you must communicate, clearly and in detail, the causes and indicate the order number, through the email pedidos@rosagalo.com. Once communicated we will get in touch with you.